After working for large national payroll companies for many years, two brothers, David and Jack Platt, decided that there was a better, more efficient and economical way to provide payroll processing to the local, mid-sized businesses and organizations throughout the New York metropolitan area. Together they founded Basic Pay LLC in 1998. By combining the latest payroll software with experienced payroll professionals and removing extraneous layers of management and marketing teams, Basic Pay has been able to offer a personalized service that fits each customer’s needs at a very competitive price. Unlike the national payroll providers, Basic Pay is not driven by market share or the closing stock price, but rather by personalized customer service and accuracy - all at a fair price. That’s Basic Pay.
          Our pricing is designed to be affordable to all employers no matter what the size of the business. Each client is equally important and we have a very strong focus on customer satisfaction. At Basic Pay we are proud to say that once a client joins our customer base, they rarely look elsewhere for payroll services. Our service has enjoyed consistent controlled growth over the years. Starting with 200 clients in 1998, Basic Pay now provides payroll solutions to hundreds of employers throughout New York and neighboring states. Our loyal customers often provide referrals and are partially responsible for our expansion, not only in Manhattan, but Long Island, New Jersey and Connecticut as well. The staff at Basic Pay is reliable and long term. Our professional staff is extensively trained and like the two founding partners have years of experience in the business. The staff also participates in workshops and continuing education to stay current with payroll related tax law, and they are always ready to respond to questions or troubleshoot issues. In addition to knowing the payroll business, all staff members are familiar with our clients and the business they do. The Basic Pay team is dedicated to personalizing our business.
        As technology and tax law change and advance, Basic Pay responds by providing an ever-growing variety of payroll and human resource products and services. The goal is to seamlessly give our customers relief from administrative tasks while at the same time making them feel secure that everything is being done correctly and on time. We want to enable them to do what they do well – run their businesses and focus on their bottom line. Our customers’ success has a direct impact on our own success.
       Our game plan is to listen and learn each Customer’s needs. Serious time and consideration is spent on set up and training. Do it right the first time and never stop talking and listening to the customer. That is the number one rule followed by all of the employees at Basic Pay.


 

 

 


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